iAspirantsContact iAspirants — UPSC Civil Services Preparation Support
Questions about your subscription, a previous year question you think we got wrong, or a problem with the platform? Send us a message and the team will get back to you within 24–48 hours on business days.
Address
NXG Digital Solutions Pvt. Ltd. Arambh Inc. Center, 3rd Floor, Jaystambh Chowk, Raipur, Chhattisgarh 492001
We typically respond within 24–48 hours during business days.
What the iAspirants team can help you with
Most messages we receive fall into one of four buckets. Telling us which one applies in the subject line gets your query to the right person faster and usually halves the reply time.
Subscriptions, payments and refunds
Questions about which plan suits your attempt, upgrading mid-cycle, a payment that was debited but not activated, or a cancellation. Include the email address on the account and the approximate date of the transaction — we can trace it from those two details alone.
Study content and syllabus queries
Spotted an answer key you disagree with, an explanation that reads wrong, or a current affairs article that needs an update? Send the question or article link and your reasoning. Content corrections are checked against the official UPSC Civil Services paper and pushed for everyone, not just the person who reported them.
Technical problems on the platform
Login trouble, a test that would not submit, progress that did not save, or something rendering badly on your phone. The device, browser and roughly when it happened turn a vague report into something we can reproduce and fix the same day.
Feedback, mentorship and partnerships
Feature requests from serious aspirants shape what we build next. We also hear from educators, coaching institutes and content partners who want to work with us — write in with a short note on what you have in mind.
How quickly will you hear back?
We answer within 24 to 48 hours on business days, and payment or access issues are prioritised ahead of everything else so nobody loses study time waiting. Replies come from [email protected], so add it to your contacts if your provider filters aggressively — the most common reason an aspirant thinks we never replied is a message sitting in the promotions tab.
Answers you can get without waiting
A good share of what reaches our inbox is already documented. Before you write, it is worth checking the UPSC Civil Services preparation FAQs for exam pattern, negative marking and CSAT questions, or comparing plans and pricing if your question is about what a subscription includes. If you are just starting out, the UPSC Civil Services Prelims previous year questions and the daily current affairs archive are open to browse without an account, and about iAspirants explains how the platform works.
Where we are
iAspirants is built by NXG Digital Solutions Pvt. Ltd., based at Arambh Inc. Center, 3rd Floor, Jaystambh Chowk, Raipur, Chhattisgarh 492001, India. We work with aspirants across the country and the platform runs entirely online, so email is the fastest way to reach the team — visits are by prior appointment only.