Air India Flight Incident Investigation

Incident Overview: Air India Flight AI 2379 (Phuket to Delhi)

• Date of Incident: 04 August 2026
• Aircraft Type: Airbus A320
• Registration Number: VT-EXO
• Flight Details: Scheduled flight AI 2379 from Phuket to Delhi.

Incident Description:

• During cruise altitude, the aircraft experienced a sudden altitude change of approximately 300 feet.
• The aircraft stabilized and landed safely in Delhi.
• Casualties:
  • 20 passengers and 4 cabin crew members reported injuries.
  • Total on board: 137 passengers (including 3 infants), 2 pilots, and 6 cabin crew members.

Investigation Initiation:

• The Directorate General of Civil Aviation (DGCA) has been informed, leading to the commencement of an investigation by the Aircraft Accident Investigation Bureau (AAIB).
• The investigation follows applicable provisions and protocols set by the International Civil Aviation Organization (ICAO).

International Cooperation:

• In accordance with ICAO protocols, the investigation will involve collaboration with relevant countries’ investigation authorities and Airbus technical representatives.
• The Bureau d'Enquêtes et d'Analyses pour la sécurité de l'aviation civile (BEA), France, is also participating in the investigation.

Investigation Focus:

• The AAIB is systematically collecting, preserving, and analyzing all relevant technical, operational, medical, and human factor evidence.
• This includes:
  • Examination of the aircraft and its systems.
  • Review of recorded flight data and relevant operational and maintenance records.
  • Collection of medical information and interviews with involved personnel.

Objective of the Investigation:

• The primary aim is to determine the circumstances and contributing factors of the incident.
• Identify appropriate safety measures to prevent recurrence.

Investigation Principles:

• The investigation is independent, evidence-based, and comprehensive.
• Conclusions will not be drawn from isolated information during the ongoing investigation.
• Collected records, statements, and medical information will be preserved and kept confidential in accordance with the investigation framework.

Public Communication:

• AAIB urges all parties, including media and the public, to respect the investigation process and refrain from drawing conclusions based on incomplete or unverified information.
• A commitment to a thorough, transparent, and professional investigation is emphasized, with the ultimate goal of ensuring aviation safety.

Conclusion:

• The AAIB will release initial findings within the established timeframe as per applicable provisions and ICAO protocols, ensuring that all significant facts and relevant evidence are considered in the investigation. Further details will be disclosed at appropriate stages of the investigation.